SLA Agreement

SLA Agreement

Please find the SLA for different tasks involved : 
LAMP - 3 hours
LAMP + Node + Angular - 4 hours
LAMP with AWS Server Setup -  8 Hours
Domain pointing - 24 hours
Domain transfer from one domain provider to another - 1 Week
SSL purchase - 1 day
SSL implementation - 2 hours


These SLA are with regards to specific tasks, not necessarily define the time frame in which they will be completed.
The time frame will be defined in the response mail.
Note : 
1. The sheet will be updated as more tasks are bring into notice.


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